Shipping policy

At DYNALITH, we aim to provide a straightforward and reliable shipping experience for every order.

Shipping Fee

A standard shipping fee of $6.65 applies to eligible orders unless a different shipping charge is clearly displayed at checkout.

The applicable shipping cost will be shown before you complete your purchase.

Processing and Delivery

Orders are generally processed after payment has been successfully received.

Our standard delivery timeframe is:

5–8 business days

The delivery timeframe begins after the order has been processed and shipped. Business days generally exclude weekends and applicable holidays.

Actual delivery times may vary due to circumstances outside our reasonable control, including carrier delays, severe weather, address issues, holidays, or other transportation disruptions.

Order Processing

Please make sure that your shipping information is accurate and complete when placing an order.

Once an order has entered processing or shipment, we may not be able to change the shipping address or cancel the order.

If you notice an error in your shipping information, please contact us as soon as possible at hello@dynalith.us.

Order Tracking

When tracking information is available, it may be provided to you through your order confirmation or shipping notification.

Tracking information may take some time to become active after the carrier receives the package.

Delivery Issues

If your order has not arrived within the expected delivery timeframe, please contact us at hello@dynalith.us with your order number.

We will review the shipment information and assist you in determining the next appropriate step.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate delivery address.

If an order is returned to us because the address provided at checkout was incorrect or incomplete, additional shipping arrangements may be required before the order can be sent again.

Delays

While we work to meet the stated delivery timeframe, delivery dates may occasionally be affected by circumstances beyond our control.

If we become aware that an order cannot be shipped within the promised timeframe, we will provide appropriate notice and information regarding the available options, as applicable. U.S. online sellers are generally expected to have a reasonable basis for stated shipment times and to address material shipping delays appropriately.