Privacy policy

DYNALITH respects your privacy and is committed to protecting the personal information you provide when using dynalith.us.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Name
Billing and shipping address
Email address
Phone number
Order details
Payment and transaction information
Customer service communications
Information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages viewed, referring website, and general website usage information.

2. How We Use Information

We may use collected information to:

Process and fulfill orders
Process payments
Deliver products
Provide customer service
Respond to questions and requests
Process returns and refunds
Send order and shipping updates
Maintain and improve our website
Detect and prevent fraud or unauthorized activity
Maintain website security
Comply with legal and regulatory requirements

We use personal information only for legitimate business purposes consistent with this Privacy Policy and applicable law.

3. Payment Information

Payments may be processed through third-party payment providers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

DYNALITH does not intentionally store complete payment-card information on its own website systems when payment processing is handled by third-party payment providers.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage, and improve the shopping experience.

Some third-party services integrated with our website may also use cookies or similar technologies.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functions.

5. How We Share Information

We may share personal information with service providers that help us operate our business, including providers involved in:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Analytics
Customer support
Website security
Fraud prevention

We may also disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, or to protect our rights, customers, website, or business.

We do not sell personal information simply as part of completing your purchase.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, accounting, dispute resolution, fraud prevention, and legal or regulatory obligations.

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.

8. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

10. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information, which may include requesting access to, correction of, deletion of, or information about the processing of your personal information.

To make a privacy-related request, please contact us using the information below.